The role:

Working with our Distribution Manager to ensure timely fulfilment of orders and store replenishment; strong stock management and product care. Receiving in and overseeing deliveries using WM system. Making sure all health and safety regulations within the warehouse are maintained and adhered to.

Where:                        

Our Distribution Centre in Hemel Hempstead.

When: 

40 hours per week (5 days out of 7; 7-day operation; flexibility required)

Your character and skills will include:

• A minimum 3 years’ working in a warehouse environment with experience of supervising/managing, training, and motivating teams

• Strong planning and organisational skills with effective time management

• Ability to prioritise workload and ensure deadlines are met

• Experience with WIMS system is desirable

• Proficient in stock management with good attention to detail

• Good verbal and written communication skills

• A team player, willing to be a hands-on manager in a physically demanding environment

• A flexible ‘can-do’ attitude with the ability to show initiative and provide solutions

• Experience of implementing health and safety guidelines

• Full clean driving license

• Forklift and reach truck experience is preferable

Responsibilities will include:

Team management:

• Support the Distribution Manager in all daily warehouse activities, ensuring the team operates at peak productivity and resources are managed efficiently within cost parameters across two warehouses

• Assist the Distribution Manager to schedule and oversee warehouse team, managing the flow and quality of work to maximise efficiency and minimise overtime across both warehouses.

• Review and prepare staffing rotas and plan in accordance with seasonal and promotional activity

• Support the Manager with all training and development requirements in the team

• Along with the Manager, carry out regular performance appraisals and review meetings with team members

• Assist in running regular team meetings to ensure good communication and motivation within the team

• Understand and represent company culture and nurture this within the team

Stock Management

• Assist in overseeing the warehouse management system to efficiently manage the receipt and storage of deliveries and outgoing stock and inventory accuracy

• Work with Manager to review and develop internal warehouse processes and procedures to increase business efficiencies, including handling, storage and movement of goods

• Process all appropriate paperwork e.g., transfers, receipt of deliveries etc.

• Ensure the highest standards of product care and security to ensure minimal damage and shrinkage

• Liaise with other departments regarding wholesale deliveries, shipping queries, etc.

• Work with store managers to understand their store replenishment requirements and ensure timely deliveries to stores in order to maximise sales

• Supervise the reconciliation and stock-take process within the warehouse on a regular basis.

Health and Safety

• Working with the Distribution Manager to ensure the implementation of strong Health & Safety and Fire procedures to limit any potential danger to team members

• Ensure team members have completed all necessary Health and Safety training and are following all guidelines

• Complete all necessary paperwork including daily/weekly/monthly checklists

Other responsibilities will include:

• Maintain building security and ensure building is locked and secured when unmanned, including when manager is absent

• Schedule maintenance of machinery and equipment when required

• Management of supplies and sundries – carrier bags, etc.

The role:

Working in a busy dynamic department with a team who are passionate about what they do, you will support the Senior Merchandiser in the vital admin processes relating to the management of live Purchase Orders / proposal of repeat orders and allocation of all stock. Updating reports to enable full analysis of sales and stock figures.

Where:

Based at our stables in Great Gaddesden, our team enjoy working together - collaborating, sharing ideas and being part of a family at work. We believe in dynamic interaction and sharing a lunch table.

When:

Monday - Friday 37.5 hours per week (office based)

Your character and skills will include:

• Strong numerical and analytical skills.

• Advanced IT skills - particularly advanced Excel including lookups, pivot tables and complex formulas.

• Ideally have prior experience working with a stock management system eg Netsuite.

• Deadline focused - meeting all deadlines and time requirements; punctual and committed to the completion of each task.

• Diligent and meticulous - with strong organisational skills and attention to detail.

• Excellent communication skills - with the ability to adapt your style when appropriate – e.g. liaising with colleagues, Stores and Wholesale Customers etc. Able to demonstrate confidence and diplomacy at all times.

• Solution Provider who sees a problem but quickly identifies and recommends appropriate solutions and actions.

• Demonstrates pride - someone who really cares about delivering a high level of service.

• Resilience - able to remain calm and a good sense of humour with day-to-day challenges as they occur. Adaptable to change and flexible when needed.

Responsibilities will include:

• Providing administration support to the Merchandising team to allow for efficient and accurate reporting eg prepare Monday reports for weekly trade meeting across all sales channels to review previous week’s sales etc.

• Ongoing liaison with Logistics (Production & Planning Administrator) in order to provide Buying, Marketing and Wholesale with updates on deliveries and product launches.

• Build and maintain a strong relationship with the stores and warehouse and help resolve their queries eg check stores are receiving enough stock, editing stock levels as necessary, replenishment requirements, labelling issues, general delays etc.

• Develop a thorough working knowledge of the allocation system. Spending time analysing store sales and amending weekly allocations accordingly. Allocating ranges and reviewing stock packages for all business channels, ensuring customer demand is met and exceeded where possible.

• Producing a daily sales summary report for stores and Web, pro-actively highlighting potential successes or challenges and suggesting solutions where appropriate. Constantly updating the Senior Merchandiser and Merchandiser.

• Actioning and communicating any price changes to the relevant internal teams and our external concessions (currently 2). Updating ERP system (Netsuite) and other business critical documents such as the line lists and range plans.

• Prepare weekly/adhoc reports for the merchandising team, such as new season analysis, best seller summaries etc.

• Ongoing updates and familiarisation with all stock to ensure it is being pushed to the right areas of the business.

• Acting as the main contact for all OSPREY LONDON concessions ensuring all additional documentation is accurately updated and sent in a timely manner.

• Other adhoc duties as required.