Careers
OSPREY LONDON is an independent luxury leather company with a big heart and even bigger plans. From office administration to supplier liaison, managing stores to co-ordinating customer deliveries, this is a customer-focused and forward-thinking organisation.
Loyalty, flexibility, a keenness to roll up the sleeves & get on with whatever comes our way are all traits that we value as is an attention to detail and a real commitment to customer service. If you love design, craftsmanship and quality, we can't think of a better place to work.
In exchange we offer a highly competitive salary and benefits package. We are always keen to hear from talented individuals so if you are applying to us speculatively, please forward your CV and a short covering letter by email to: recruitment@ospreylondon.com. If you are applying for a role advertised on this page, please follow the instructions below. Best of luck!
STORE MANAGER - RINGWOOD
Where: Our Ringwood Store
Working Hours: 40 hours per week across 5 days, Monday – Sunday as necessitates the fulfilment of the role
Reporting to: Our Head of Outlet Retail and the Senior manager
Is responsible for the smooth running and success of the store, your outstanding sales skills and true grit will drive you to exceed all targets set. Providing excellent, on brand customer service is at the forefront of this role so a strong initiative and good people skills will allow you to successfully develop a team and maximise sales.
Your story so far...
You will have been working as a Manager or Supervisor for a minimum of 2 years preferably within the luxury retail sector, where you have a proven track record of meeting and exceeding all sales targets and KPI’s.
You are able to demonstrate your ability to motivate a team to maximise sales opportunities through delivery of exceptional customer service skills.
Key Characteristics for success...
- Good commercial instinct, able to use creativity to find and seize sales opportunities
- Highly self-motivated and a positive thinker, driven by targets and able to motivate and inspire the team
- Strong customer engagement to build customer loyalty
- Strong proven leadership and mentoring skills; able to effectively train team members to maximise their potential
- Dynamic communication skills, able to effectively support and engage confidently at all levels, both internally and externally
- Sound organisational skills to ensure the store is performing at its best and all admin and stock management remain accurate
SALES CONSULTANT - RINGWOOD
Where: Our RIngwood Store
Working Hours: As agreed, across Monday – Sunday as necessitates the fulfilment of the role
Reporting to: Store Manager
Our Sales Consultant...
Consistently provides excellent OSPREY LONDON customer service, collaborating with store team to give an exceptional client orientated experience whilst maximising sales opportunities.
Your story so far…
Experience working in a sales environment is preferable. You will also have strong communication and practical everyday mathematical skills.
Key characteristics for success…
- A natural communicator who can collaborate effectively with both the store team and customers
- Excellent accuracy skills to ensure stock management and customer purchases are processed correctly
- Able to build great relationships in order to deliver excellent, personal customer service consistently
- Sales focused and determined to drive sales forward and exceed all set targets
- Positive and a ‘can-do’ attitude; a genuine passion for the brand