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OSPREY LONDON is an independent luxury leather company with a big heart and even bigger plans. From office administration to supplier liaison, managing stores to co-ordinating customer deliveries, this is a customer-focused and forward-thinking organisation.

Loyalty, flexibility, a keenness to roll up the sleeves & get on with whatever comes our way are all traits that we value as is an attention to detail and a real commitment to customer service. If you love design, craftsmanship and quality, we can't think of a better place to work.

In exchange we offer a highly competitive salary and benefits package. We are always keen to hear from talented individuals so if you are applying to us speculatively, please forward your CV and a short covering letter by email to: recruitment@ospreylondon.com. If you are applying for a role advertised on this page, please follow the instructions below. Best of luck!

SENIOR MERCHANDISER

Where: Our Studio offices in Great Gaddesden

With: Merchandising & Buying teams

When: Monday – Friday (37.5 hours or as necessitates the role)

Reporting to: CEO and COO

 

The role:

With overall responsibility for the merchandising function, maximising sales through dynamic management of stock and the proposal of budgets across all product categories. Liaising with the CEO and COO to plan and develop merchandising strategies in consideration of any promotions, market trends and the review of category structures.

STORE MANAGER - ASHFORD

Where: Our Ashford outlet store

Working Hours: Monday – Friday (40 hours or as necessitates the role) 

Reporting to: Deputy Head of Outlet Stores

The role:

As Store Manager you will be responsible for the smooth running and success of the store, your outstanding sales skills and true grit will drive you to exceed all targets set. Providing excellent, on brand customer service is at the forefront of this role so a strong initiative and good people skills will allow you to successfully develop a team and maximise sales.

CUSTOMER SERVICE ADVISOR

Where: Our Head Office (Great Gaddesden Studio) and Hemel Hempstead DC when required

With: The Customer Service Team

Working Hours: Monday – Friday (37.5 hours or as necessitates the role)

Reporting to: Customer Service & Web Fulfilment Manager

The role:
To deliver exceptional customer service over the phone and by email ensuring customers receive a great shopping experience that befits our luxury brand. Working alongside the Web Fulfilment Team to ensure all website orders are fulfilled in a timely and accurate fashion.

FINANCE MANAGER

Where: Within our Head Office

With: Finance

Working Hours: Monday – Friday (37.5 hours or as necessitates the role) 

Reporting to: Head of Finance

The role:

As Finance Manager you will work as part of a small team, supporting the Head of Finance and managing the Finance Administrator.

DEPUTY DISTRIBUTION MANAGER

Where: Our Hemel Hempstead Warehouse

With: Warehouse / Distribution / Transport

Working Hours: Monday - Friday (40 hours per week)

Reporting to: Distribution Manager

The role:

Working with the Distribution Manager, primarily based at our brand-new Hemel Hempstead warehouse (13 ½ thousand square feet, opened January 2022) to ensure timely fulfilment of orders and store replenishment. Ensuring strong stock management & product care. Receiving in and overseeing all deliveries and the related administration. Making sure that all health and safety regulations within the warehouse are always maintained.

WHOLESALE ACCOUNT MANAGER

Where: Our Studio offices in Great Gaddesden

With: Wholesale

When: Monday – Friday (09:00 – 17:30)

Reporting to: CEO and Head of Wholesale

 

The role:
Working as part of a busy dynamic team who are responsible for the development and management of our growing wholesale business, both new and existing accounts. You will have responsibility for the administration and curation of all elements of our wholesale business providing detailed commercial analysis when required. Responsibility for ensuring everything runs like clockwork by being super organised and building strong and trustworthy relationships with all relevant internal and external parties.

PACKING ASSISTANT

Where? Our Distribution Centre in Hemel Hempstead

With? Web Fulfilment Team

Working Hours? Seasonal, part time and full time positions available

Reporting to? Web Fulfilment Supervisor

 

Your overall responsibility is...

Ensuring customer orders are packed beautifully and in line with brand requirements.

SALES CONSULTANT - LONDON REGENT STREET

Where: Our London Regent Street

With: Retail Team

Working Hours: Flexible hours, Monday to Sundays and bank holidays, as necessitates the fulfilment of the role

Reporting to: Store Manager

 

We think OSPREY LONDON is a pretty special place to work and we’re always on the lookout for exceptional individuals to join our friendly head office team. So if none of the above roles sound right for you, please do still get in touch, particularly for the following areas:


Online Packing Team