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OSPREY LONDON is an independent luxury leather company with a big heart and even bigger plans. From office administration to supplier liaison, managing stores to co-ordinating customer deliveries, this is a customer-focused and forward-thinking organisation.

Loyalty, flexibility, a keenness to roll up the sleeves & get on with whatever comes our way are all traits that we value as is an attention to detail and a real commitment to customer service. If you love design, craftsmanship and quality, we can't think of a better place to work.

In exchange we offer a highly competitive salary and benefits package. We are always keen to hear from talented individuals so if you are applying to us speculatively, please forward your CV and a short covering letter by email to: recruitment@ospreylondon.com. If you are applying for a role advertised on this page, please follow the instructions below. Best of luck!

CUSTOMER SERVICES ADVISOR

Where? Our head office in Luton, two minutes from the station

With? Our customer services team

When? Monday – Friday (09:00- 17:30)

Reporting to? Customer Services Manager

The role...

Joining a hardworking, busy and dynamic team who are determined to deliver exceptional customer service whilst ensuring purchases are sent out quickly. This department is sales focused and highly organised so a genuine passion for the brand and our products is crucial. The office is often hectic and unpredictable and days are usually jam-packed so a positive, can do attitude is essential.

Your story so far...

You will ideally have GCSEs in Maths and English (C or above), however we know that everyone choses a different path so if you don’t have the relevant qualifications but you feel you would be perfect for this role, we still want to hear from you!

Your character...

  • You will be an open minded person who isn’t afraid to share their vision or challenge others
  • Passionate and driven in order to exhibit our high levels of customer service whilst also up-selling
  • Able to use your intuition to prepare for the unpredictable to effectively solve problems
  • All of our departments are team focused, everyone chips in where needed - you need to be flexible and adaptable to change
  • A logical and meticulous working style is essential in order to stay organised and identify errors or ways to improve

PART-TIME PACKING ASSISTANT

Where? Our head office in Luton, two minutes from the station

With? Our pick/pack team

When? Up to 20hrs/week, Monday – Friday (08:00-16:30)

Reporting to? Customer Services Manager

The role...

Joining a hardworking, busy and dynamic team who are determined that orders are sent out quickly and to our high standards. If you are looking for flexible work and think you will fit into the team please click 'APPLY' and email us your details.

We think OSPREY LONDON is a pretty special place to work and we’re always on the lookout for exceptional individuals to join our friendly and busy head office team. So if none of the above roles sound right for you, please do still get in touch, particularly for the following areas:


Customer Services Team
Distribution Team