Careers

OSPREY LONDON is an independent luxury leather company with a big heart and even bigger plans. From office administration to supplier liaison, managing stores to co-ordinating customer deliveries, this is a customer-focused and forward-thinking organisation.

Loyalty, flexibility, a keenness to roll up the sleeves & get on with whatever comes our way are all traits that we value as is an attention to detail and a real commitment to customer service. If you love design, craftsmanship and quality, we can't think of a better place to work.

In exchange we offer a highly competitive salary and benefits package. We are always keen to hear from talented individuals so if you are applying to us speculatively, please forward your CV and a short covering letter by email to: recruitment@ospreylondon.com. If you are applying for a role advertised on this page, please follow the instructions below. Best of luck!

DIGITAL & ECOMMERCE ANALYST

Where: Based at our Head Office, Great Gaddesden, Hertfordshire

With: Ecommerce team

When: Monday - Friday (37.5 hours or as necessitates the role)

Reporting to: Head of Ecommerce

The role:

This role will be responsible for helping create and shape the systems, technology and reporting framework to drive revenue growth and increase operational efficiency.

VAN DRIVER

Where: Based at our Hemel Hempstead Distribution Centre; delivering to our stores across the UK

With: Distribution team, all stores, Head Office and wholesale businesses

Working Hours: 40 hours per week (7-day operation so flexibility is needed)

Reporting to: Distribution Manager

The role:

Delivering our wide range of products to all our stores and wholesalers with the appropriate care and attention required for a luxury brand. 

 

STORE MANAGER - ASHFORD

Where: Our Ashford outlet store

Working Hours: Monday – Friday (40 hours or as necessitates the role) 

Reporting to: Manager of Outlet Sales

The role:

As Store Manager you will be responsible for the smooth running and success of the store, your outstanding sales skills and true grit will drive you to exceed all targets set. Providing excellent, on brand customer service is at the forefront of this role so a strong initiative and good people skills will allow you to successfully develop a team and maximise sales.

DEPUTY STORE MANAGER - ASHFORD

Where: Our Ashford outlet store

Working hours: 32 hours per week/4 days, across Monday-Sunday as necessitates the fulfilment of the role.

Reporting to: Store Manager

The role:

The Deputy Store Manager will actively assist the Store Manager with the smooth running of the store, supervising & motivating the team to finding innovative and strategic ways to develop sales. Providing excellent customer service to ensure each customer receives a personal, on brand experience.

 

SUPERVISOR - CHESHIRE OAKS

Where: Our Cheshire Oaks outlet store

Working hours: 18-32 hours per week/flexible 4/5 days, across Monday-Sunday as necessitates the fulfilment of the role.

Reporting to: Store Manager

The role:

To assist the Store Manager with sales, operational and team management functions of the store to ensure maximum profitability and compliance with company procedures. 

CUSTOMER SERVICE ADVISOR

Where: Our Head Office (Great Gaddesden Studio) and Hemel Hempstead DC when required

With: The Customer Service Team

Working Hours: Monday – Friday (37.5 hours or as necessitates the role)

Reporting to: Customer Service & Web Fulfilment Manager

The role:
To deliver exceptional customer service over the phone and by email ensuring customers receive a great shopping experience that befits our luxury brand. Working alongside the Web Fulfilment Team to ensure all website orders are fulfilled in a timely and accurate fashion.

OFFICE MANAGER

Where: Our Head Office in The Hoo Stables, Great Gaddesden, HP2 6HD. 
Visiting our other Head Office sites in Luton and Hemel Hempstead as needed.

With: Directors and HR & Office Administrator

When: Part time hours - (max 20 hours per week)

The role:

To manage and coordinate the smooth-running of our Head Office, Distribution centre and retail sites in relation to all areas of facilities management and health and safety. Working with the Office Administrator you will ensure all relevant standards and procedures are in place at all times.

We think OSPREY LONDON is a pretty special place to work and we’re always on the lookout for exceptional individuals to join our friendly head office team. So if none of the above roles sound right for you, please do still get in touch, particularly for the following areas:


Online Packing Team