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Work for Osprey London

OSPREY Graeme Ellisdon Ltd is an independent luxury leather company with a big heart and even bigger plans. From office administration to supplier liaison, managing stores to co-ordinating customer deliveries, this is a customer-focused and forward-thinking organisation.

Loyalty, flexibility, a keenness to roll up the sleeves & get on with whatever comes our way, attention to detail and a real commitment to customer service are all highly valued here. And if you love design, craftsmanship and quality, we can't think of a better place to work.

Here is a list of our current vacancies:

STORE SUPERVISOR
  • Posted on: 03-10-2017
  • Deadline: 04-14-2017
  • Location:
    OSPREY LONDON
    Outlet Store
    St Albans & Battlers Green, Radlett
     





  • Description:

    We are currently looking to appoint a Store Supervisor (32 hours per week) at our St Albans and Battlers Green, Radlett stores.


    This is a great opportunity to join our expanding and successful luxury brand. If you have good retail experience and people skills along with the ability to deliver exceptional customer service, we would love to hear from you.


    The overall function of the Store Supervisor is to assist the Store Management team in the sales, operational and personnel function of the store to ensure maximum performance and compliance with the brand image and company goals.


    The Supervisor's role is pro-active on the shop floor with a personal sales contribution, assisting with coaching the team on the delivery of the OSPREY LONDON training programme and building customer relationships.


    You will need good organisational ability, commitment, self-motivation and a high standard of personal presentation.


    Ideally, candidates should have the following qualities:

    • A proven track record in retail, ideally with premium products.
    • A passion for customer service.
    • Strong leadership skills.


    In exchange we offer a highly competitive salary, excellent training and benefits package. To apply, please forward your CV and covering letter in person to the store manager or email recruitment@ospreylondon.com.





PART-TIME SALES CONSULTANTS
  • Posted on: 03-10-2017
  • Deadline: 04-09-2017
  • Location:
    OSPREY LONDON
    Outlet Stores
    Battlers Green, Radlett & St Albans



  • Description: We are currently looking to appoint Part-Time Sales Consultants at our OSPREY LONDON outlet stores in Battlers Green, Radlett (24hrs/week) and St Albans (15hrs/week).

    This is a great opportunity to join our expanding and successful luxury brand. If you are a team player and are highly motivated we would love to hear from you.

    Function of the role:

    The overall function of the Sales Consultant is to support the concession through excellent customer service skills. You will need to have good organisational ability, commitment and a high standard of personal presentation:
     
     
    Experience required:

    Ideally candidates should have a proven track record in the retail industry, preferably with premium products

     
     
    Core skills & qualities:

    • Passion for customer service and building effective customer relationships
    • Ability to maximise sales opportunities
    • Strong desire to achieve targets
    • Good understanding of the luxury market and its customers

    Main duties and responsibilities:

    • To be actively committed to your training and development
    • Provide excellent customer service
    • Security awareness - be vigilant
    • Product knowledge - learn and understand about the product
    • Use of tills
    • Assist with new deliveries
    • Assist with replenishment
    • Assist with merchandising
    • Maintain required standards throughout store
    • Identify which products are selling well
    • Assess which products are selling slowly and think about solutions
    • Comply with dress code standards
    • Comply with all company policies & procedures


    In exchange we offer a highly competitive salary and benefits package. To apply, please forward your CV and covering letter in person to the store manager or email to: recruitment@ospreylondon.com


SADDLERY CAFE TEAM MEMBER
  • Posted on: 03-08-2017
  • Deadline: 04-14-2017
  • Location: St Albans
       
  • Description:
    We are currently looking for enthusiastic, personable and, above all, customer-service driven person to join our Saddlery Café team at OSPREY St Albans, working 30 hrs a week including weekends. Housed in a series of beautifully converted barns in an idyllic location not far from St Albans, the Saddlery Café is a popular spot for morning coffee, lunch and afternoon tea, serving fresh, seasonal and locally sourced food, including our delicious wheat and gluten-free savouries and cakes.


    The overall purpose of the role is to support the Saddlery Café through excellent customer service skills. You will need to have solid organisational ability, commitment and a high standard of personal presentation.


    MAIN RESPONSIBILITIES:
    • Engaging with customers in a personable, brand-appropriate style

    • Delivering and maintaining our brand's high standard of customer service in all aspects of food and beverage

    • Assisting the Store Manager with all aspects of ordering and maintaining stock levels for the Saddlery Café

    • Assisting with the opening of the tills and cashing-up at the end of the day

    • Maintaining and observing all Health & Safety standards
    • Liaising with the Store Manager on performance


    In return, we offer an attractive salary & benefits package. This is a great opportunity to join our expanding and successful luxury brand in a stunning location. If you are a team player and are highly motivated, we would love to hear from you. To apply, please hand in your CV and short covering letter to Leigh, our store manager or email recruitment@ospreylondon.com
Osprey London